GENPACT - Hyderabad

Experience - 0 to 5

Key Skills - customer service, customer support, query resolution, issue handling, email support, chat support, voice support, customer communication, customer centric approach, data collection, account recovery support, process knowledge, policy adherence, problem reproduction, bug escalation, critical thinking, analytical skills, online applications, internet usage, multitasking, collaboration, independent working, work ethic, flexible scheduling, weekend support, communication skills.,

GENPACT - Hyderabad

Experience - 0 to 4

Key Skills - it operations, it ops, major incident management, crisis management, tier 2 support, infrastructure support, incident response, executive support, ecs support, executive communication, bridge call management, post incident review, pir, root cause analysis, problem management, event correlation, alert monitoring, false positive reduction, monitoring tools, splunk, dynatrace, datadog, itsm, servicenow, service transition, change management, knowledge management, service desk training, l1 coaching, premium support, system reliability, operational excellence, automation, ai in it operations, digital transformation, microsoft 365, sap support, unix, networking, cloud operations, continuous improvement, collaboration, customer centric approach.,

Birlasoft - Bangalore

Experience - 10 to 15

Key Skills - Portfolio Management, Program Management, Project Governance, Enterprise Transformation, ERP Programs, SAP Landscape Management, Delivery Management, Stakeholder Management, Executive Communication, Portfolio Governance Frameworks, Risk Management, Issue and Dependency Management, Compliance Management, SLA Management, Financial Tracking, Budgeting and Cost Control, Effort and Capacity Management, Champion?Challenger Model, Decision and Escalation Management, Cross-Functional Coordination, Matrix Team Management, Change Control, Process Standardization, Reporting and Dashboards, Executive Status Reporting, Hypercare Management, Agile and Waterfall Methodologies, JIRA, MS Project, Portfolio Management Tools, Global Delivery Models, Consulting Mindset, Quality and Consistency Management, Coaching and Mentoring, Data-Driven Decision Making.,

Amazon Development Centre (India) Pvt Ltd - Pune

Experience - 5 to 10

Key Skills - Team Management & People Leadership, Software Architecture & System Design, Coding & Technical Depth, Web Services & Distributed Systems, Project / Program Management, Operational Excellence, Scheduling & Delivery Management, Product Strategy & Customer Focus, Cross-team Communication, Mentoring & Coaching Engineers.,

HTC Global Services (India) Pvt Ltd - Chennai

Experience - 5 to 7

Key Skills - Java, OAC, AML, CI/CD, SQL, Jason, Kafka, oracle, Snowflake,

Birlasoft - Noida

Experience - 0 to 1

Key Skills - RPGLE programming, OAC, Oracle Analytics Cloud, Control Language Programming, DB2 database, Cobol Programming, As400, Sql, OBIEE.,

Microsoft - Noida

Experience - 3 to 8

Key Skills - Large-scale enterprise software development, Cloud services, Product-Led Growth (PLG), Cross-functional collaboration, Stakeholder management, User requirements analysis, System design, Architecture documentation, Code optimization, Debugging, Refactoring, Performance engineering, Project planning, Release management, On-call operations, Reliability engineering, Scalability, Technical leadership, People management, Team building, Coaching and mentoring, Multi-layer tech stack (native, web, service, UX, model, data), Microsoft 365 technologies, Customer-driven development, Data-informed decision making, Experimentation, Strategic thinking, Innovation, Enterprise product delivery.,

Microsoft - Chennai

Experience - 0 to 5

Key Skills - Cloud Solution Architect, Microsoft Cloud, Hybrid Cloud, Public Cloud, Modern Work, AI-powered Capabilities, Technical Customer Engagements, Design, Build, Operations, Customer Success, Coaching, Microsoft Standards, Competitor Architecture Analysis, Hands-on Technical Expertise ,